Enable two-factor authentication (2FA, such as Google Authenticator), use a strong password, and avoid logging in from public devices.
Question
What is two-factor authentication (2FA)?
Answer
An additional layer of security, you need to enter a 6-digit dynamic code generated by the mobile app when logging in or withdrawing money.
Question
What should I do if my account is stolen?
Answer
Contact customer service immediately, provide registration information, freeze the account and try to recover the loss (the success rate depends on the situation).
Question
What are the regulatory requirements in the United States?
Answer
The platform complies with the US Financial Crimes Enforcement Network (FinCEN) and state regulations, and is registered as a money service business (MSB), requiring users to complete KYC.
Question
Do transactions need to be taxed?
Answer
Yes, the IRS considers cryptocurrencies as property, and buying and selling may generate capital gains tax. Please consult a tax expert.