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Capital injection Promote the rapid development and business expansion to different markets, and provide comprehensive financial services relying on the online trading platform
Question
How to register an account?
Answer
Visit the official website, click "Register", enter your email or mobile number, set your password and receive a verification code. Enter the verification code to complete the initial registration, and then you need to conduct identity verification (KYC).
Question
What information is required for identity verification (KYC)?
Answer
You need to provide a government-issued ID (such as a US driver's license, passport or ID card), proof of address (such as a utility bill or bank statement for the last 3 months), and upload a clear photo. The review usually takes 1-2 working days.
Question
Why is my account restricted from logging in?
Answer
It may be that the security mechanism has been triggered (such as multiple incorrect logins). Please check your email or SMS notification, or contact customer service to unlock it.
Question
What should I do if I forget my password?
Answer
Click "Forgot Password" on the login page, enter the registered email address or mobile phone number, and follow the prompts to reset the verification code. It is usually completed within 5 minutes.
Question
How to change the registered email address or mobile phone number?
Answer
After logging in, enter "Account Settings", submit the new email address/mobile phone number and confirm it through two-factor authentication (2FA). You need to contact customer service to complete the final change.